![]() ![]() That’s where the QR code is for the Lock itself. (Do this WITHOUT unplugging the nest connect from the wall/power source)ģ: NOW….go to the lock itself…TAKE OFF the black back Cover. BEFORE you plug it in…Scan it, go through the setup process on nest and make sure it shows up on nest app…it WONT be where all other nest products show up on your front page of nest.(eg thermostats or doorbells)….you have to go the settings (top right circle icon) and u will see it there if successfulĢ: Even though nest connect is now set up and connected to Wi-Fi (if step 1 worked) go in and edit your Wi-Fi again…choose the router and enter the password. This assumes you already have the lock installed….its about connecting to nest app:ġ: Set up the nest connect (the white thing that u plug into wall or power source) first. Hi, I am not a usual poster but just finished a difficult install process and thought I would share my thoughts/experiences in the hope that it helps someone else avoid the problems me and my wife had. This video guide may help: How to reset your Nest × Yale Lock If you have an iOS device, tap Settings > Privacy > Local Network and turn on Local Network Access for the Nest app.Disconnect any Bluetooth devices paired to your phone, such as earbuds, smartwatches, etc. Bluetooth should be enabled, but it should not be connected to any Bluetooth devices.Make sure the phone is on the same Wi-Fi network as the selected network for the Nest device.If you haven’t done so already, update the Wi-Fi setting on the Nest Connect.Follow this handy guide (see "Switch between homes in the Nest app" section): Manage homes and products with the Nest app. Check if the Nest x Yale Lock and Nest Connect are being added to the same home structure.Let's try these troubleshooting steps below: I’m sorry to hear that your Nest Connect is having the same issue. Thanks for posting in our Community and sharing all the steps you’ve taken so far.
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